How not to do business in China

Success in today’s China lies in sustainable and substantive corporate social responsibility policies. Image-building exercises don’t cut it.

Embassy File Photo
Causeway Bay in Hong Kong. Finance Minister Jim Flaherty went directly to Hong Kong after delivering his 2013 budget to focus on strengthening economic ties with China.
Michael Bloomfield
Published: Thursday, 05/23/2013 9:53 pm EDT
Last Updated: Monday, 05/27/2013 1:02 am EDT

It must have been a rare, humbling moment for Apple’s CEO, Tim Cook. After weeks of intense criticism in China over Apple’s warranty and repair policies that state-run media outlets decried as discriminatory towards Chinese consumers, and international outcry over the company’s labour and environmental practices, the powerful CEO finally admitted that his company may have appeared “arrogant” to some. “We have tremendous respect for China,” he added.

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