Any digital diplomacy strategy must be sensitive to the possibility that its actions may in reality hasten and escalate conflict. Those who believe it is a neutral strategy need to think long and hard about the unintended effects their efforts will produce.
Foreign Minister John Baird wearing Google Glass on the Google campus in Mountain View, California on Feb. 7.
For Foreign Minister John Baird, the timing of the revelations that Industry Canada tweets must follow a rigid and systematic set of protocols before being released to the public could not have been worse.
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